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We here at Gigglesworld guarantee that all the
products we sell are of the highest quality. It is our goal to make sure
our customers are 100% satisfied with his or her
purchase. We do know that sometimes returns are unavoidable due
to defective items or a wrong choice. If you need to return a
item, Please be sure to read our returns policy and guidelines carefully
before doing so. We want to make sure an exchange or credit is just as
pleasurable as the initial purchase.
All Returns require an RMA Number be issued FIRST. Please be sure to
contact us
to insure that your return is acceptable and does not end up being refused
and returned back to you.
Once your request is received we will reply back to you with approval or
denial. if approved, an RMA number will be issued along
with instructions on how to send it back to us. In the case of it not being
an approved return we will reply with a specific explanation of why it was
denied.
Returns Within 30 Days (non defective items) If you are
dissatisfied with your purchase for any reason within the first 30
days other than it being defective, you may return it for in-house credit toward
another item. The only additional charge you will incur is the shipping charge
to send you your replacment. (One replacement per customer per order
please) This includes all items except opened VHS, DVDs, Lingerie, and
shoes that have been worn. These items are NOT returnable unless defective and
replaced with the same only. In the case of an item being defective and not
in stock at the time of your return, it will be replaced with a
item of equal or greater value.
Returns up to 30 Days (defective items) Up
to 30 days, you may return any item that has defects in materials or
workmanship. We will replace the item with the same. If the original item
is not in stock or is unavailable, we will provide a replacement of equal or
greater value.
Returns up to 90 Days (defective
items) Up to 90 days, you may still return any item that
has defects in materials or workmanship. The only charge you will
incur is the actual shipping costs to send a new replacement out to
you. Again, we will replace the item with the same. If the original
item is not in stock or is unavailable, we will provide you the opportunity to
choose a replacement of equal or greater value.
Gigglesworld.com is not responsible for refunds or replacements
of shipments of orders that have been delivered and confirmed by the
carrier used. If have not received your package, please contact us and we will
confirm it's status. If you should not receive a package that is confirmed, we
ask that you contact your carrier. If the tracking can not be confirmed we will
duplicate the order at our expense and at our discretion. In the event
of an undeliverable shipment due to customers error, Gigglesworld.com will
resend the package and all additional shipping charges will be the
responsibility of the customer. In the event a package can not be resent,
the order will be canceled and a restock fee of up to 20% will be deducted from
your credit along with all shipping charges.
To avoid abuse of our policy,
we reserve the right to charge up to 20% restock fee on all
returns.
Returns Address:
Gigglesworld Corp.
Returns Dept.
22 Bill Horton Way
Wappingers Falls, NY 12590
(845) 632- 3240
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